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mPower is developed with a modular architecture to offer the flexibillity that many business require for easy integration into existing systems. The appliance set-up is in 4 main modules;
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Secured and encrypted server side processing application to enable agents or sales points to
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Check customer account balance
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Receive bill payments
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Access consumer latest bill payment records
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Report customer faults
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Collect general field data
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etc.
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Transaction Operation Center internally hosted to
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Process and record all transactions on the system
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Keep an audit trail of all activities (both customer / agent and staff activities)
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Enable an open connection to all mobile network carriers for message reception and termination
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Include the system database for transaction processing
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Include internet web protocols to enable web access
3. Transaction Operation Center internally hosted to
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Process and record all transactions on the system
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Keep an audit trail of all activities (both customer / agent and staff activities)
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Enable an open connection via SMSGH to all mobile network carriers for message reception and termination
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Include the system database for transaction processing
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Include internet web protocols to enable web access
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Back-Office Staff Access with a securely tiered user control to enable
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Easy management of the entire appliance
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Easy data movement into main insurance software
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Easy upload and/or updating of customer database
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Automated customer reminders via SMS and/or E-mail
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Bulk SMS and E-mail Messaging
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Quick and easy customer sign-up and management
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